Welcome
Welcome to the MO Fan Club
Our Fan Club program is extended to a hand-selected group of agencies in thanks for their support of the Mandarin Oriental brand. We appreciate your loyalty and your business
Mandarin Oriental

Fan Club

Be sure to add this page to your bookmarks and check back regularly for more information about the tools and resources we are developing to support you, our loyal and appreciated Fan Club members.
Welcome to Mandarin Oriental Fan Club
Book here with your Fan Club benefits!

 

Book
Program Benefits
  • USD 100 Food & Beverage or Spa Credit, per room per stay
  • Daily full breakfast for two persons
  • Complimentary High Speed Internet Access during stay
  • 10% commission on all Spa Services (net price excluding gratuity and taxes) booked as result of initial lead by agent
  • Personalized welcome amenity and note on behalf of agent from senior property management
  • One category room upgrade, subject to availability at time of check-in
  • Dedicated Ambassador team support at each property
  • Password protected website: https://www.mandarinoriental.com/en/fan-club
  • Priority waitlist clearance
  • Commissions processed within 21-days of guest departure
  • GDS access (Sabre: FAN, Galileo: MOFAN, Amadeus/Worldspan: 3MF)

 

*Mandarin Oriental, Kuala Lumpur & Mandarin Oriental, Jakarta offer alternative benefit in lieu of credit, please contact fanclub@mohg.com for details
**Terms & conditions may apply
The benefits and amenities listed above cannot be displayed on any consumer facing website, even if password protected. Refrain from using the word “exclusive” when describing Fan Club amenities to clients.

Fan Club Offers

Plan Ahead

 

Book in advance and enjoy up to 20% off your stay.

 

Book

 

Terms:
Local Taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.

Short & Suite

 

Book a suite and enjoy up to 15% off plus breakfast.

 

Book

 

Terms:
Local Taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.

One More Night

Enjoy a complimentary night.

 

  • Stay a minimum of three or four nights, depending on the property selected, and receive a complimentary night.
  • Offer inclusive of Fan Club benefits.

 

Book

 

Terms
Local taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.

Little FANs and Family at Mandarin Oriental, Geneva
A lake side getaway with the family.

 

Valid year-round, based on availability

  • Additional Fan Club benefits apply.
  • An optional, additional room for the children at 50% off Best Available Rate.
  • Breakfast at the restaurant or in the privacy of your room.
  • Two-hour activity to keep your children entertained at our Little Fans Kids Club.
  • Special welcome amenity for children in your room or suite.
  • Complimentary access to the hotel’s wellness area (fitness, sauna, hammam).

 

Book

 

Additional information:
Little Fans Kids Club is open in April and May on Sundays 12 - 2pm, from June 2021 opening hours to be confirmed.
Yakumanka is open for dinner Tue-Sat evening and lunch daily.
Breakfast is served daily at the restaurant or in the guestrooms.
MObar is open for lunch and dinner service daily.
For connecting rooms or special family room configurations, please contact the hotel directly.

Enhanced Commission at Mandarin Oriental, Hong Kong

 

Promotional Period: Until 31 August 2023 inclusive

 

Enhance Commission level

 

  • For room and club room booking (Superior Room to Mandarin Room), 15% commission will be extended
  • For Suite (Junior Suite to Mandarin Suite), 20% commission will be extended
  • This promotion is valid for Mandarin Oriental, Hong Kong only

 

See More

Classical M.O.ments at Mandarin Oriental, Munich

 

Valid from 15 May - 28 July 2023. 

 

Experience the finest Opera’s in Munich in the National theatre and stay in one of our luxurious renovated rooms.

 

Start your day with a full breakfast, served in our restaurant.

 

Get two complimentary front row prime tickets to one of the following Opera’s:

  • AIDA on Monday, 15 May at 7pm.
  • AIDA on Thursday, 18 May at 6pm.
  • Hamlet on Monday, 26 June at 7pm (Premiere).
  • Don Carlo on Friday, 28 July at 6pm.

 

Enjoy a pre-performance signature cocktail and light snack in the Lounge or at Mahjong Roof Garden overlooking Munich.

 

  • Offer is inclusive of Fan Club amenities

 

Book

Discover Bavaria the Electric Way with Mandarin Oriental, Munich

 

Valid until 31 December 2023. 

 

  • Overnight stay in one of our exclusive signature suites
  • Start your experience with a full breakfast, served in our restaurant
  • Enjoy the fully electric Porsche Taycan for up to 8 hours
  • Let the concierge plan your route of Bavaria's unique surroundings
  • Offer inclusive of Fan Club benefits.

 

Book

Families by Mandarin Oriental, Munich

 

  • Enjoy the ultimate family stay with the second room at half price, children’s amenities and a host of special touches.
  • Start your day with a full breakfast, served in our restaurant.
  • Children under the age of 12 years enjoy complimentary meals from our children’s menus twice per day, per child.
  • Our Concierge team will be delighted to create a bespoke itinerary for you and your family
  • Offer inclusive of Fan Club benefits.

 

Book
Celebration MOment at Mandarin Oriental, Shenzhen

 

Valid until 28 December 2023

 

  • Inclusive of Fan Club Benefits.
  • Daily breakfast at Bazaar up to two people.
  • Complimentary Mini Bar per stay, inclusive of one bottle of Perrier Jouet champagne.
  • In room set up subject to special occasions.
  • Celebration couple dinner at OPUS 388 for two people.
  • 60-minute Spa treatment for one person.
  • Personalized welcome amenity and note.
  • Enjoy 15% off for Food and Beverage.
  • Late check out until 4pm.
  • Complimentary access to the Fitness Centre.
  • Complimentary parking and streaming WiFi.
  • One category room upgrade upon check in subject to availability.
  • Enjoy USD 100 Dining or Spa service credit per stay.

 

Book

 

Terms
Reservations are required 2 days in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Offer is not available on Monday.
Advance booking required fo couple dinner at OPUS 388 and 60-minute Spa treatment.
Dining or Spa service credit is not available for The Mandarin Cake Shop or spa retail products and cannot be changed or redeemed for cash.
Dining or Spa service credit can only use during the stay and cannot use with other discount or promotion.


Family Staycation at Mandarin Oriental, Shenzhen

 

  • Inclusive of Fan Club Benefits.
  • Daily breakfast at Bazaar for family members Breakfasts at Bazaar (up to 2 adults and 2 kids under 12 years old).
  • Exclusive room setup for younger fans.
  • Complimentary limited MO kite for little fans.
  • Enjoy 50% off equestrian experience at the William International Equestrian Centre (Notes: Advance reservation required. We recommend a proper dress code, do not wear shorts and slippers.)
  • Take away drinks for family.
  • Personalized welcome amenity and note.
  • Late check out until 4pm.
  • Complimentary access to the Fitness Centre.
  • Complimentary parking and streaming WiFi.
  • One category room upgrade upon check in subject to availability.
  • Enjoy USD100 Dining or Spa service credit per stay.

 

Book

 

Terms:
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Dining or Spa service credit is not available for The Mandarin Cake Shop or spa retail products and cannot be changed or redeemed for cash.
Dining or Spa service credit can only use during the stay and cannot use with other discount or promotion.

Experience our Legendary Service at Mandarin Oriental, Tokyo

 

Valid until 30 September 2023. 

 

Our exquisitely designed Presidential Suite offers a beautiful residential aspect to its stunning design inspired by elements of nature. Floor-to-ceiling windows throughout all spaces, capture an abundance of light, and command magnificent panoramic views over Tokyo.

 

Benefits to the Guests:

  • Daily breakfast
  • Enjoy hotel credits valued at JPY 100,000 net daily at our spa, restaurants and bars
  • VIP welcome amenities in all rooms
  • ‘We Care’ program amenities, designed to uphold our commitment to health & safety

 

Benefits to Fan Club Agents

  • 15% commission
  • Agency that will generate most Presidential Suite bookings in 2023 can enjoy a Suite Gift Voucher for 3 nights inclusive of daily breakfast and JPY200,000 hotel credit per stay

 

Preferential Rate

 

JPY 2.5M* per night inclusive of breakfast and JPY 100,000 net of hotel credit per day

 

Terms & Conditions
 
  • Subject to 10% consumption tax, 15% service charge and accommodation tax of JPY 200 per person per night.
  • Hotel credit is valid for in-room dining, Signature, Sense, Tapas Molecular Bar, K’shiki Italian Dining, The Pizza Bar on 38th, Oriental Lounge, Mandarin Bar, and The Spa (except spa retail)
  • Rate is subject to availability and may change without prior notice.

 

Email for enquiries or reservations



Complimentary Upgrade at Mandarin Oriental Ritz, Madrid

 

Valid from 1 July - 10 September 2023, subject to availability.

 

Applicable when confirming: Superior, Deluxe, Mandarin, Jr. Suite, Premier Jr. Suite, Palm Court, Park Suite, or Prado Suite.

 

Offer valid for new bookings, must be direct bookings for stays from:

 

Offer inclusive of FAN Club benefits:

 

  • American Breakfast included daily served in the privacy of your room or in our restaurant.
  • Special welcome amenity
  • One-way airport transfer for Junior, Premier and Palm Court Suites and Round-trip transfer for Park Suites and higher categories.
  • USD 100 Credit in Food and Beverage.
  • Room Upgrade subject to availability at check in.
  • Early check-in and late check-out subject to availability.
  • Personalized welcome note.
  • Complimentary Wi-Fi - Streaming Wi-Fi from Suite reservations.

 

Book

Contact information

How may we assist you?
  • View and download information for all Hotel Ambassadors.

     

    View Contact Information
  • Isaac Han (韩冰寒)
    Assistant Director of Sales, Leisure – Global Sales Partners, China
    Phone: + 86 (10) 6505 2806 ext 808
    Email: isaach@mohg.com

     

    Peter Hession

    Sales Representative - Australia & New Zealand
    Phone: + 61 (2) 9932 4020
    Email: peter@peterhessionassociates.com

     

    Kim Liew
    Regional Director of Sales, South East Asia
    Phone: +65 6885 3033
    Email: kimliew@mohg.com




  • Tom Puleio
    Director of Travel Industry Sales, The Americas
    Telephone: +1 (424) 299 4467
    Email: tpuleio@mohg.com

     

    Jennifer Freire
    Associate Director, Corporate and Travel Industry Sales
    Telephone: + 1 (212) 830 9368
    Email: jfreire@mohg.com

     

    Marisa Vianna
    Brazil International Sales Representative
    Telephone: +55 (21) 2249 0588
    Email: marisa@xmart.com.br

     

    Guadalupe Marquez
    Mexico International Sales Representative
    Telephone: +52 55 5705 1717
    Email: lupita@salesinternacional.com


  • UK & France

     

    Joerg Schwarting
    Sales Manager, Leisure – UK & France
    Telephone: +44 (0)20 7908 7874
    Email: jschwarting@mohg.com

     

    Therese Jakeman
    Sales Manager, Group – UK
    Telephone: +44 (0) 20 7908 7862
    Email: tholmstrup@mohg.com

     

    Continental Europe

     

    Sandra Sauer
    Sales Manager, Group & Transient
    Telephone: +49 (69) 5060 8885
    Email: ssauer@mohg.com

     

    Susanne Green
    Sales Director, Group and Transient
    Telephone: Telephone: +49 69 610 631
    Email: sgreen@mohg.com

     

    Russia & CIS

     

    Oksana Malook
    Global Sales Agent
    Telephone: + 7 985 774 97 19
    Email: omalook@mohg.com

     

    Eastern Europe

     

    Alina Akylbekova
    Business Development Coordinator
    Telephone: +49 69 610 631
    Email: aakylbekova@mohg.com

     

    Regional Leadership

     

    Dominik Trimborn
    Director – Global Sales Partners, Europe, UK & Russia
    Telephone: +49 69 610 631
    Email: dtrimborn@mohg.com