Fan Club
Program Benefits
- USD 100 Food & Beverage or Spa Credit, per room per stay
- Daily full breakfast for two persons
- Complimentary High Speed Internet Access during stay
- 10% commission on all Spa Services (net price excluding gratuity and taxes) booked as result of initial lead by agent
- Personalized welcome amenity and note on behalf of agent from senior property management
- One category room upgrade, subject to availability at time of check-in
- Dedicated Ambassador team support at each property
- Password protected website: https://www.mandarinoriental.com/en/fan-club
- Priority waitlist clearance
- Commissions processed within 21-days of guest departure
- GDS access (Sabre: FAN, Galileo: MOFAN, Amadeus/Worldspan: 3MF)
**Terms & conditions may apply
Fan Club Offers
Plan Ahead
Book in advance and enjoy up to 20% off your stay.
Book
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.
Short & Suite
Book a suite and enjoy up to 15% off plus breakfast.
Book
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.
One More Night
Enjoy a complimentary night.
- Stay a minimum of three or four nights, depending on the property selected, and receive a complimentary night.
- Offer inclusive of Fan Club benefits.
Book
Local taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.
Little FANs and Family at Mandarin Oriental, Geneva
A lake side getaway with the family.
Valid year-round, based on availability
- Additional Fan Club benefits apply.
- An optional, additional room for the children at 50% off Best Available Rate.
- Breakfast at the restaurant or in the privacy of your room.
- Two-hour activity to keep your children entertained at our Little Fans Kids Club.
- Special welcome amenity for children in your room or suite.
- Complimentary access to the hotel’s wellness area (fitness, sauna, hammam).
Book
Little Fans Kids Club is open in April and May on Sundays 12 - 2pm, from June 2021 opening hours to be confirmed.
Yakumanka is open for dinner Tue-Sat evening and lunch daily.
Breakfast is served daily at the restaurant or in the guestrooms.
MObar is open for lunch and dinner service daily.
For connecting rooms or special family room configurations, please contact the hotel directly.
Enhanced Commission at Mandarin Oriental, Hong Kong
Promotional Period: Until 31 August 2023 inclusive
Enhance Commission level
- For room and club room booking (Superior Room to Mandarin Room), 15% commission will be extended
- For Suite (Junior Suite to Mandarin Suite), 20% commission will be extended
- This promotion is valid for Mandarin Oriental, Hong Kong only
See More
Classical M.O.ments at Mandarin Oriental, Munich
Valid from 15 May - 28 July 2023.
Experience the finest Opera’s in Munich in the National theatre and stay in one of our luxurious renovated rooms.
Start your day with a full breakfast, served in our restaurant.
Get two complimentary front row prime tickets to one of the following Opera’s:
- AIDA on Monday, 15 May at 7pm.
- AIDA on Thursday, 18 May at 6pm.
- Hamlet on Monday, 26 June at 7pm (Premiere).
- Don Carlo on Friday, 28 July at 6pm.
Enjoy a pre-performance signature cocktail and light snack in the Lounge or at Mahjong Roof Garden overlooking Munich.
- Offer is inclusive of Fan Club amenities
Book
Discover Bavaria the Electric Way with Mandarin Oriental, Munich
Valid until 31 December 2023.
- Overnight stay in one of our exclusive signature suites
- Start your experience with a full breakfast, served in our restaurant
- Enjoy the fully electric Porsche Taycan for up to 8 hours
- Let the concierge plan your route of Bavaria's unique surroundings
- Offer inclusive of Fan Club benefits.
Book
Families by Mandarin Oriental, Munich
- Enjoy the ultimate family stay with the second room at half price, children’s amenities and a host of special touches.
- Start your day with a full breakfast, served in our restaurant.
- Children under the age of 12 years enjoy complimentary meals from our children’s menus twice per day, per child.
- Our Concierge team will be delighted to create a bespoke itinerary for you and your family
- Offer inclusive of Fan Club benefits.
Book
Valid until 28 December 2023
- Inclusive of Fan Club Benefits.
- Daily breakfast at Bazaar up to two people.
- Complimentary Mini Bar per stay, inclusive of one bottle of Perrier Jouet champagne.
- In room set up subject to special occasions.
- Celebration couple dinner at OPUS 388 for two people.
- 60-minute Spa treatment for one person.
- Personalized welcome amenity and note.
- Enjoy 15% off for Food and Beverage.
- Late check out until 4pm.
- Complimentary access to the Fitness Centre.
- Complimentary parking and streaming WiFi.
- One category room upgrade upon check in subject to availability.
- Enjoy USD 100 Dining or Spa service credit per stay.
Book
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Offer is not available on Monday.
Advance booking required fo couple dinner at OPUS 388 and 60-minute Spa treatment.
Dining or Spa service credit is not available for The Mandarin Cake Shop or spa retail products and cannot be changed or redeemed for cash.
Dining or Spa service credit can only use during the stay and cannot use with other discount or promotion.
Family Staycation at Mandarin Oriental, Shenzhen
- Inclusive of Fan Club Benefits.
- Daily breakfast at Bazaar for family members Breakfasts at Bazaar (up to 2 adults and 2 kids under 12 years old).
- Exclusive room setup for younger fans.
- Complimentary limited MO kite for little fans.
- Enjoy 50% off equestrian experience at the William International Equestrian Centre (Notes: Advance reservation required. We recommend a proper dress code, do not wear shorts and slippers.)
- Take away drinks for family.
- Personalized welcome amenity and note.
- Late check out until 4pm.
- Complimentary access to the Fitness Centre.
- Complimentary parking and streaming WiFi.
- One category room upgrade upon check in subject to availability.
- Enjoy USD100 Dining or Spa service credit per stay.
Book
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Dining or Spa service credit is not available for The Mandarin Cake Shop or spa retail products and cannot be changed or redeemed for cash.
Dining or Spa service credit can only use during the stay and cannot use with other discount or promotion.
Experience our Legendary Service at Mandarin Oriental, Tokyo
Valid until 30 September 2023.
Our exquisitely designed Presidential Suite offers a beautiful residential aspect to its stunning design inspired by elements of nature. Floor-to-ceiling windows throughout all spaces, capture an abundance of light, and command magnificent panoramic views over Tokyo.
Benefits to the Guests:
- Daily breakfast
- Enjoy hotel credits valued at JPY 100,000 net daily at our spa, restaurants and bars
- VIP welcome amenities in all rooms
- ‘We Care’ program amenities, designed to uphold our commitment to health & safety
Benefits to Fan Club Agents
- 15% commission
- Agency that will generate most Presidential Suite bookings in 2023 can enjoy a Suite Gift Voucher for 3 nights inclusive of daily breakfast and JPY200,000 hotel credit per stay
Preferential Rate
JPY 2.5M* per night inclusive of breakfast and JPY 100,000 net of hotel credit per day
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Subject to 10% consumption tax, 15% service charge and accommodation tax of JPY 200 per person per night.
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Hotel credit is valid for in-room dining, Signature, Sense, Tapas Molecular Bar, K’shiki Italian Dining, The Pizza Bar on 38th, Oriental Lounge, Mandarin Bar, and The Spa (except spa retail)
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Rate is subject to availability and may change without prior notice.
Email for enquiries or reservations
Complimentary Upgrade at Mandarin Oriental Ritz, Madrid
Valid from 1 July - 10 September 2023, subject to availability.
Applicable when confirming: Superior, Deluxe, Mandarin, Jr. Suite, Premier Jr. Suite, Palm Court, Park Suite, or Prado Suite.
Offer valid for new bookings, must be direct bookings for stays from:
Offer inclusive of FAN Club benefits:
- American Breakfast included daily served in the privacy of your room or in our restaurant.
- Special welcome amenity
- One-way airport transfer for Junior, Premier and Palm Court Suites and Round-trip transfer for Park Suites and higher categories.
- USD 100 Credit in Food and Beverage.
- Room Upgrade subject to availability at check in.
- Early check-in and late check-out subject to availability.
- Personalized welcome note.
- Complimentary Wi-Fi - Streaming Wi-Fi from Suite reservations.
Book
Contact information
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Isaac Han （韩冰寒）
Assistant Director of Sales, Leisure – Global Sales Partners, China
Phone: + 86 (10) 6505 2806 ext 808
Email: isaach@mohg.comPeter Hession
Sales Representative - Australia & New Zealand
Phone: + 61 (2) 9932 4020
Email: peter@peterhessionassociates.comKim Liew
Regional Director of Sales, South East Asia
Phone: +65 6885 3033
Email: kimliew@mohg.com
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Tom Puleio
Director of Travel Industry Sales, The Americas
Telephone: +1 (424) 299 4467
Email: tpuleio@mohg.comJennifer Freire
Associate Director, Corporate and Travel Industry Sales
Telephone: + 1 (212) 830 9368
Email: jfreire@mohg.comMarisa Vianna
Brazil International Sales Representative
Telephone: +55 (21) 2249 0588
Email: marisa@xmart.com.brGuadalupe Marquez
Mexico International Sales Representative
Telephone: +52 55 5705 1717
Email: lupita@salesinternacional.com
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UK & France
Joerg Schwarting
Sales Manager, Leisure – UK & France
Telephone: +44 (0)20 7908 7874
Email: jschwarting@mohg.comTherese Jakeman
Sales Manager, Group – UK
Telephone: +44 (0) 20 7908 7862
Email: tholmstrup@mohg.comContinental Europe
Sandra Sauer
Sales Manager, Group & Transient
Telephone: +49 (69) 5060 8885
Email: ssauer@mohg.comSusanne Green
Sales Director, Group and Transient
Telephone: Telephone: +49 69 610 631
Email: sgreen@mohg.comRussia & CIS
Oksana Malook
Global Sales Agent
Telephone: + 7 985 774 97 19
Email: omalook@mohg.comEastern Europe
Alina Akylbekova
Business Development Coordinator
Telephone: +49 69 610 631
Email: aakylbekova@mohg.comRegional Leadership
Dominik Trimborn
Director – Global Sales Partners, Europe, UK & Russia
Telephone: +49 69 610 631
Email: dtrimborn@mohg.com