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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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Rooms: No charge if cancelled more than 24 hours in advance.
State Rooms & Suites: 1 night deposit required. Cancel 3 days prior for State Rooms and Suites & 7 days prior for Siam Suite upwards to avoid a two-night cancellation fee.
Credit card is required at time of booking.

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A credit card is required at time of booking; no charges will be made until check-out.
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No charge for bookings cancelled by 6pm 3 days prior to arrival. For late cancellation or no show, full stay room charge plus tax will be applied as penalty.
Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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Rates & taxes are quoted in EUR but charged in Turkish Lira.
A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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Les réservations de 10 nuits ou plus sont soumises à des conditions de paiement et d’annulation différentes. Il est possible que l’on vous contacte pour confirmer votre réservation et tout autre détail supplémentaire.

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Rates are subject to CHF 3.75 city tax per night per person.
No charge for bookings cancelled before 12pm, one day prior arrival. Cancellations made after this time will be charged a one-night cancellation fee.
A fee of CHF 350 is charged for smoking in the guest room.
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Nous avons à cœur de vous offrir une expérience exceptionnelle, aussi nous avons le plaisir de vous informer que le salon MO Club fera l’objet de travaux d’embellissement du 18 novembre 2024 au 3 mars 2025.

Pendant cette période, les services du salon MO Club seront relocalisés dans notre Suite Royale située au 29e étage de l’hôtel. Rassurez-vous, votre expérience et vos avantages MO Club resteront inchangés. Cependant, veuillez noter les ajustements suivants concernant les repas et les salles de réunion :

le petit-déjeuner sera servi au Mandarin Grill au rez-de-chaussée de 6 h 30 à 10 h 30
Le thé traditionnel (de 14 h 30 à 16 h 30) et les cocktails en soirée (de 17 h 00 à 19 h 00) seront proposés dans la Suite Royale.

L’accès restera disponible de 6 h 30 à 23 h 00, et notre équipe dédiée du MO Club sera à votre disposition pour répondre à vos besoins pendant cette période.

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A city tax will be added to your daily rate.
No charge for bookings cancelled by 3pm the day prior to arrival.
We reserve the right to take an authorization on the credit card to guarantee the booking.
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Rates are quoted in EUR but charged in CZK.
Rooms require a 24-hour cancellation notice, by 6pm one day prior to arrival. Signature Suites require a 7-day cancellation notice. Cancellation after this time is subject to a one night cancellation fee.
Rates do not apply for groups.
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Cancellation must be made by 1500 hours local time one day prior to arrival to avoid one night cancellation fee.
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No charge for bookings cancelled by 2pm local time, one day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "MOHG traitera vos données personnelles comme indiqué dans la Charte de confidentialité de MOHG. Vous y consentez.", "MOHG communiquera vos données personnelles à des tiers comme indiqué dans la Charte de confidentialité de MOHG. Vous consentez à ce partage.", "MOHG communiquera vos données personnelles à des tiers hors de la République populaire de Chine comme indiqué dans la Charte de confidentialité de MOHG. Vous consentez à ce transfert." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "648", "propertyRegion": "Asie-Pacifique", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "China", "state": "", "address": "12 Yuhai Road, Sanya", "city": "Hainan", "postalCode": "572000", "latitude": "18.212868000", "longitude": "109.536698000", "phone": "+86 (898) 8820 9999", "email": "mosan-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Shanghai", "propertyName": "Shanghai", "fullHotelName": "Mandarin Oriental Pudong, Shanghai", "destinationName": "Shanghai", "shortDescription": "Located on the banks of the Huangpu River, Mandarin Oriental Pudong, Shanghai offers the perfect combination of style, comfort and world-class service.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL2FYcU0xQVN4TVl1VDRWdEtSTWF2LnBuZyJ9:mandarin-oriental-hotel-group:8w962apu-id5uL1oU_SJvEDRThdRR3JS3cf-2T-LnYI", "mobileLogo": "", "logoAlt": "Mandarin Oriental Pudong, Shanghai logo", "propertyImage": "https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/tUZMSperZ3msbY4x5wQV.JPG", "propertyImageAlt": "Exterior view of Mandarin Oriental Pudong, Shanghai at dusk.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental+Pudong,+Shanghai/@31.2435786,121.5051593,868m/data=!3m2!1e3!4b1!4m5!3m4!1s0x35b270bcdee3cf7d:0x9359e7242f1c22a9!8m2!3d31.243574!4d121.507348", "restrictionPolicy": "Rates are subject to 16.6% service charge and tax.
No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "MOHG traitera vos données personnelles comme indiqué dans la Charte de confidentialité de MOHG. Vous y consentez.", "MOHG communiquera vos données personnelles à des tiers comme indiqué dans la Charte de confidentialité de MOHG. Vous consentez à ce partage.", "MOHG communiquera vos données personnelles à des tiers hors de la République populaire de Chine comme indiqué dans la Charte de confidentialité de MOHG. Vous consentez à ce transfert." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "58160", "propertyRegion": "Asie-Pacifique", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "China", "state": "", "address": "111 Pudong Road (S), Pudong", "city": "Shanghai", "postalCode": "200120", "latitude": "31.243605000", "longitude": "121.507282000", "phone": "+86 (21) 2082 9888", "email": "mopud-reservations@mohg.com", "liveChat": "https://hello.mandarinoriental.com/mopud", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Shenzhen", "propertyName": "Shenzhen", "fullHotelName": "Mandarin Oriental, Shenzhen", "destinationName": "Shenzhen", "shortDescription": "Nestled above the city, Mandarin Oriental, Shenzhen offers sophisticated rooms, exceptional dining, and unparalleled well-being with breathtaking panoramic views.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL3VGNXhmQlF1ZUJ1VzhuWU5zRHlaLnBuZyJ9:mandarin-oriental-hotel-group:bGjorz4UYqT1bl9P0h7s0I3TPF_Ynwrw8fnEi5iYR-4", "mobileLogo": "", "logoAlt": "Mandarin Oriental, Shenzhen logo", "propertyImage": "https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/Na2XXpi2oHxTiTzrDaLd.JPG", "propertyImageAlt": "Exterior view of Mandarin Oriental, Shenzhen.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/UpperHills+Tower+1/@22.5567316,114.0697775,17z/data=!3m1!4b1!4m5!3m4!1s0x3403f4682f8eedf9:0x6c76f50970154082!8m2!3d22.5567254!4d114.0721821?shorturl=1", "restrictionPolicy": "Rates are subject to 16.6% service charge and prevailing government taxes.
No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
Deposit by cash or credit card will be required upon check in.", "bookingTerms": [ "MOHG traitera vos données personnelles comme indiqué dans la Charte de confidentialité de MOHG. Vous y consentez.", "MOHG communiquera vos données personnelles à des tiers comme indiqué dans la Charte de confidentialité de MOHG. Vous consentez à ce partage.", "MOHG communiquera vos données personnelles à des tiers hors de la République populaire de Chine comme indiqué dans la Charte de confidentialité de MOHG. Vous consentez à ce transfert." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "36052", "propertyRegion": "Asie-Pacifique", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "China", "state": "Guangdong", "address": "Block A UpperHills, No. 5001 Huanggang Road, Futian District", "city": "Shenzhen", "postalCode": "", "latitude": "22.556850518", "longitude": "114.072191508", "phone": "+86 (755) 8802 6888", "email": "moszn-reservations@mohg.com", "liveChat": "https://hello.mandarinoriental.com/moszn", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Singapore", "propertyName": "Singapore", "fullHotelName": "Mandarin Oriental, Singapore", "destinationName": "Singapore", "shortDescription": "Welcome to Exceptionally Singapore. The reimagined Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcLzk1czJyd1pDRlo2c25zc3RDdU55LnBuZyJ9:mandarin-oriental-hotel-group:qSFrwnuDF_k00upSHkEAevWT0Bj4NOfXqNK4QaRR-1A", "mobileLogo": "", "logoAlt": "Mandarin Oriental, Singapore logo", "propertyImage": "https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/kzoZxMFCtBUhaT19g5Pt.jpg", "propertyImageAlt": "Exterior view of Mandarin Oriental, Singapore at night.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Singapore/@1.2906289,103.8560871,1015m/data=!3m3!1e3!4b1!5s0x31da19a8f37be3f1:0xc77b3af91350f347!4m5!3m4!1s0x31da19a860b5b6b7:0x2030f2353a974ed5!8m2!3d1.2906235!4d103.8582758", "restrictionPolicy": "Rates are subject to 10% service charge and prevailing government taxes.
No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
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No charge for bookings cancelled by 3pm the day prior to arrival, local time.
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