Milan

Guests are highly recommended to check in at the spa reception at least 20 minutes prior to their scheduled appointment. This ensures time for a brief consultation regarding treatment expectations and allows you to relax before your session begins.

The operational schedules vary by facility to maximise guest convenience:

• The Spa: 11am - 8pm
• Pool: 7:30am - 10pm
• The Hair Salon: 10am - 7pm
• The Fitness Centre: Open 24 hours a day

Yes, outside guests are welcome to enjoy our luxury spa treatments and private Spa Suite experiences. Access to the pool and fitness center is reserved for in-house guests. Outside guests purchasing a treatment of minimum 80 minutes per person may also use the pool and facilities for one hour.

If you need to cancel or reschedule your spa session, it is recommended to give at least 6 hours' notice to avoid being charged the full cancellation fee.

Yes, dedicated wellness memberships and tailor-made spa programs are available at The Spa at Mandarin Oriental, Milan.