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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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Cancellation policy is 1 day for rooms and 3 days for suites, by 3pm local time, prior to arrival to avoid a charge of one night.
All reservations must be guaranteed with deposit at time of booking.
Deposit is not required unless otherwise stated in the rate description.
Mandarin Oriental Palace Luzern reserves the right to take an authorization on the credit card provided at booking to guarantee the reservation.", "bookingTerms": [ "Yes, I agree to the MOHG Data Privacy Terms." ], "adultsAgeLabel": "12 years or older", "childrenAgeLabel": "Under 12 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "38385", "propertyRegion": "Europe", "currency": { "fullName": "Swiss franc", "symbol": "", "isoCode": "CHF", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "Switzerland", "state": "", "address": "Haldenstrasse 10", "city": "Lucerne", "postalCode": "6002", "latitude": "47.055200000", "longitude": "8.319800000", "phone": "+41 41 588 1888", "email": "molzn-reservations@mohg.com", "liveChat": "https://hello.mandarinoriental.com/molzn", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/NewYork", "propertyName": "New York", "fullHotelName": "Mandarin Oriental, New York", "destinationName": "New York", "shortDescription": "Mandarin Oriental, New York is in an idyllic location next to iconic Central Park, world-class dining, shopping and entertainment.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL25wZlRQdTRHaVhNM0RLUXNNUGJ5LnBuZyJ9:mandarin-oriental-hotel-group:BDnqkJyrlrXmfr4JxSaTQrBNtz2Ssqe_O2UTKrdgHdo", "mobileLogo": "", "logoAlt": "Mandarin Oriental, New York logo", "propertyImage": "https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/YyqmJvy6M5Eh6KcKJFwg.jpg", "propertyImageAlt": "View of Central Park from the lounge at Mandarin Oriental, New York.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+New+York/@40.7688884,-73.9852327,769m/data=!3m3!1e3!4b1!5s0x89c258f620e47093:0xca20f753c6246230!4m5!3m4!1s0x89c258f61de5cd2f:0x510fcbc303f0de9d!8m2!3d40.7688844!4d-73.983044", "restrictionPolicy": "Cancellations or changes made after 6:00pm local time the day before arrival is subject to a hotel fee equal to 1 night stay plus taxes. Taxes equal 14.75% city/state tax plus nightly occupancy tax, which ranges from USD 3.50 to 9.50.
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No charge for bookings cancelled by 2pm local time, one day prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "Yes, I agree to the MOHG Data Privacy Terms." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "78149", "propertyRegion": "The Americas", "currency": { "fullName": "United States dollar", "symbol": "$", "isoCode": "USD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "Chile", "state": "Santiago", "address": "Presidente Kennedy Avenue 4601", "city": "Las Condes", "postalCode": "756 0994", "latitude": "-33.403870000", "longitude": "-70.582998000", "phone": "+56 2 2950 3088", "email": "mostg-reservations@mohg.com", "liveChat": "https://hello.mandarinoriental.com/mostg", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Bangkok", "propertyName": "Bangkok", "fullHotelName": "Mandarin Oriental, Bangkok", "destinationName": "Bangkok", "shortDescription": "For over 149 years, travellers have journeyed along the Chao Phraya River to stay at the legendary Mandarin Oriental, Bangkok.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL3hrd3ZXRWZuQ2IyTnRlQU5VeDJtLnBuZyJ9:mandarin-oriental-hotel-group:7Fzlru4k5nbuF24RCkpeAQQP3_qcSeHpvPbepGe2mTE", "mobileLogo": "", "logoAlt": "Mandarin Oriental, Bangkok logo", "propertyImage": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcLzZyam1FUVZ1VVhCNTVrRmtrQ3NyLmpwZyJ9:mandarin-oriental-hotel-group:G2RqqpnZ8xBuqzcaSKXouhxW9_lMbmyXwO1eqEdrRs8", "propertyImageAlt": "View of Mandarin Oriental, Bangkok's exterior and the Chao Phraya River.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Bangkok/@13.723994,100.5136595,262m/data=!3m2!1e3!4b1!4m5!3m4!1s0x30e298c4c9a7a0b3:0xbb2ce336689cae5!8m2!3d13.7239926!4d100.5142411", "restrictionPolicy": "

Rooms: No charge if cancelled more than 24 hours in advance.
State Rooms & Suites: 1 night deposit required. Cancel 3 days prior for State Rooms and Suites & 7 days prior for Siam Suite upwards to avoid a two-night cancellation fee.
Credit card is required at time of booking.

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Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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20 December – 4 January

All bookings during Festive season require a minimum stay of 10 nights for villa accommodations and 7 nights for suite accommodations. Please contact the hotel with any questions at mocan-reservations@mohg.com or +1 (212) 461 8068.

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Mandarin Oriental, Doha

Please note that reservations between 28 and 30 November are subject to the below terms and conditions.

Terms and Conditions

A full, non-refundable prepayment is required at booking.
No changes will be permitted.
No refund will be issued for cancelled reservations, no-shows or early departures.
A credit card is required at the time of booking.
Check-in time anytime starting 3pm and check-out time is 12pm.
This rate is not applicable for groups (10 rooms or more) and cannot be combined with any other offers.

For more information, please contact the hotel at modoh-reservations@mohg.com or call +974 4008 8888. You may be contacted to confirm your booking and any additional details for your reservation.

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Mandarin Oriental, Guangzhou is undertaking a transformative project for Ebony restaurant.

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In our continued commitment to provide an exceptional experience, we are pleased to inform you that the MO Club Lounge will undergo an upgrade from 18 November 2024 to 3 March 2025.

During this period, MO Club Lounge services will be relocated to our Royal Suite, located on the 29th floor of the hotel. Rest assured, your MO Club benefits and experience will remain unaffected. However, please note the following adjustments to dining and meeting room arrangements:

Breakfast will be served at the Mandarin Grill on the Ground Floor from 6:30 to 10:30am
Afternoon tea (from 2:30 to 4:30pm) and evening cocktails (from 5 to 7pm) will be available at the Royal Suite.

Operational hours will remain 6:30am to 11pm, and our dedicated MO Club team will be on hand to assist with any requirements during this time.

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Tis the season to be jolly with a festive feast at Mosaic, featuring an extravagant spread of local and international dishes.

To secure your lunch or dinner reservation during our festive season, we kindly note that bookings are confirmed on a first-come, first-served basis with an advance payment. A member of our Food & Beverage Reservations team will be in touch to finalize the details and secure your table.

24 December Evening Buffet
25 December Lunch Buffet
31 December Evening Buffet

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A city tax will be added to your daily rate.
No charge for bookings cancelled by 3pm the day prior to arrival.
We reserve the right to take an authorization on the credit card to guarantee the booking.
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Rates are quoted in EUR but charged in CZK.
Rooms require a 24-hour cancellation notice, by 6pm one day prior to arrival. Signature Suites require a 7-day cancellation notice. Cancellation after this time is subject to a one night cancellation fee.
Rates do not apply for groups.
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Cancellation must be made by 1500 hours local time one day prior to arrival to avoid one night cancellation fee.
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No charge for bookings cancelled by 6pm the day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
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No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
Deposit by cash or credit card will be required upon check in.", "bookingTerms": [ "MOHG will process your Personal Data, as set out in MOHG's privacy policy. You consent to such use.", "MOHG will transfer your Personal Data to third parties, as set out in MOHG's privacy policy. You consent to such sharing.", "MOHG will transfer your Personal Data to third parties outside the People's Republic of China, as set out in MOHG's privacy policy. You consent to such transfer." ], "adultsAgeLabel": "12 years and older", "childrenAgeLabel": "Under 12 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "36052", "propertyRegion": "Asia-Pacific", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "China", "state": "Guangdong", "address": "Block A UpperHills, No. 5001 Huanggang Road, Futian District", "city": "Shenzhen", "postalCode": "", "latitude": "22.556850518", "longitude": "114.072191508", "phone": "+86 (755) 8802 6888", "email": "moszn-reservations@mohg.com", "liveChat": "https://hello.mandarinoriental.com/moszn", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Singapore", "propertyName": "Singapore", "fullHotelName": "Mandarin Oriental, Singapore", "destinationName": "Singapore", "shortDescription": "Welcome to Exceptionally Singapore. The reimagined Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcLzk1czJyd1pDRlo2c25zc3RDdU55LnBuZyJ9:mandarin-oriental-hotel-group:qSFrwnuDF_k00upSHkEAevWT0Bj4NOfXqNK4QaRR-1A", "mobileLogo": "", "logoAlt": "Mandarin Oriental, Singapore logo", "propertyImage": "https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/kzoZxMFCtBUhaT19g5Pt.jpg", "propertyImageAlt": "Exterior view of Mandarin Oriental, Singapore at night.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Singapore/@1.2906289,103.8560871,1015m/data=!3m3!1e3!4b1!5s0x31da19a8f37be3f1:0xc77b3af91350f347!4m5!3m4!1s0x31da19a860b5b6b7:0x2030f2353a974ed5!8m2!3d1.2906235!4d103.8582758", "restrictionPolicy": "Rates are subject to 10% service charge and prevailing government taxes.
No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
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No charge for bookings cancelled by 3pm the day prior to arrival, local time.
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Long Stay Bookings

For bookings for more than 14 nights, please contact the hotel at mozrh-reservations@mohg.com or on +41 435 883 888.

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